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TERMS OF
SERVICE

Please read these terms carefully before engaging with AeroYu's products, services, or website. By placing an order or using our services, you agree to be bound by these terms.

Effective Date: January 1, 2025 Last Updated: January 1, 2025 Version: 1.0

Important: These Terms of Service ("Terms") govern all business transactions, product purchases, customization agreements, and use of the AeroYu website and services. These Terms constitute a legally binding agreement between you ("Buyer," "Client," or "User") and AeroYu ("Company," "we," "our," or "us").

Acceptance of Terms

By accessing the AeroYu website, submitting an inquiry, placing a purchase order, or receiving products or services from AeroYu, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and any applicable laws and regulations.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not have such authority, or if you do not agree with these Terms, you must not use our services.

These Terms apply to all buyers, clients, distributors, OEM/ODM partners, and any other parties transacting with AeroYu for drone battery products and related services.

Products & Services

AeroYu manufactures and supplies drone battery products including, but not limited to:

  • FPV Battery Packs & Cells -- High-discharge, lightweight battery solutions designed for FPV drone applications.
  • Semi-Solid-State Drone Batteries -- Next-generation battery technology offering enhanced energy density and improved safety profiles.
  • Multirotor & Fixed-Wing UAV Batteries -- Custom-specification batteries engineered for various UAV platforms and mission profiles.

Product specifications, including voltage, capacity, form factor, connector type, and branding, may be customized subject to minimum order quantities and engineering feasibility assessments. All product descriptions and specifications provided are subject to change without prior notice; however, confirmed purchase orders will be fulfilled to the agreed specifications.

AeroYu reserves the right to modify, discontinue, or update any product or service offering at any time. Such changes will not affect orders already confirmed and in production.

Orders & Payment

All orders must be submitted in writing via purchase order, email confirmation, or through AeroYu's designated sales channels. An order is considered confirmed only upon written acknowledgment from AeroYu's sales team, including agreed specifications, pricing, and delivery schedule.

Payment Terms

Sample Orders

Full payment prior to sample production and dispatch.

Bulk Orders

Deposit required upon order confirmation; balance due prior to shipment unless otherwise agreed.

Long-Term Wholesale

Payment schedules subject to individual partnership agreements.

Currency

All transactions are conducted in USD unless otherwise specified in writing.

AeroYu reserves the right to suspend or cancel any order if payment obligations are not fulfilled in accordance with the agreed terms. Cancellation of a confirmed order by the buyer may result in forfeiture of any deposit paid, depending on production status at the time of cancellation.

Samples & Lead Times

AeroYu offers sample evaluation as the first step in the procurement process. Samples are dispatched within 3-5 business days following payment confirmation and specification agreement.

Buyers are responsible for conducting thorough testing and performance validation of samples prior to placing bulk orders. Written approval of samples by the buyer serves as confirmation that the specifications meet requirements and authorizes AeroYu to proceed with bulk production to those same specifications.

Bulk production lead times range from 7 to 45 business days, depending on order volume, product complexity, and current production capacity. Confirmed lead times will be specified in the purchase order acknowledgment.

AeroYu shall not be held liable for delays caused by circumstances beyond its reasonable control, including but not limited to raw material shortages, logistics disruptions, or force majeure events.

Customization & OEM/ODM

AeroYu provides OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services, including private labeling, custom branding, and specification engineering tailored to the buyer's UAV platform requirements.

All customization requests must be submitted in writing with complete technical specifications. AeroYu's engineering team will assess feasibility and provide a written quotation. Customization projects are subject to minimum order quantities as determined on a per-project basis.

The buyer is responsible for ensuring that any custom specifications, branding elements, or design inputs provided to AeroYu do not infringe upon any third-party intellectual property rights. AeroYu shall bear no liability for claims arising from buyer-supplied design materials.

Tooling, mold, and non-recurring engineering (NRE) costs associated with customization projects are non-refundable once production has commenced, unless AeroYu is found to have failed to meet the agreed specifications.

Shipping & Delivery

All shipments originate from AeroYu's manufacturing facilities in China. Delivery terms (e.g., EXW, FOB, CIF) will be agreed upon at the time of order confirmation. Unless otherwise specified, standard terms are EXW (Ex Works) AeroYu's facility.

AeroYu's battery products are classified as dangerous goods under international transport regulations. All shipments are accompanied by required documentation, including UN38.3 test reports and MSDS, to ensure compliance with air freight (IATA) and sea freight (IMDG) regulations. The buyer is responsible for ensuring compliance with all import regulations in the destination country.

Risk of loss and title to products pass to the buyer upon handover to the designated carrier at the point of origin, unless alternative terms are agreed in writing. AeroYu recommends that buyers arrange appropriate cargo insurance for all shipments.

Delivery dates are estimates based on production completion and carrier schedules. AeroYu is not responsible for delays caused by customs clearance, carrier delays, or other factors outside AeroYu's direct control.

Warranty & Returns

AeroYu provides a one (1) year limited warranty on all products from the date of delivery, covering manufacturing defects in materials and workmanship under normal use conditions.

The warranty does not cover:

  • Damage resulting from misuse, abuse, negligence, or unauthorized modification
  • Damage caused by improper storage, handling, or installation
  • Normal capacity degradation and wear over time
  • Damage caused by use outside specified operating parameters
  • Products that have been physically damaged, opened, or tampered with

Warranty claims must be submitted in writing to AeroYu's sales team within the warranty period, accompanied by a description of the defect, photographic or video evidence, and the original purchase order reference. AeroYu will assess the claim and, if validated, provide replacement units or issue a credit at its discretion.

Returns are accepted only for products confirmed defective under the warranty terms, or in cases of shipping errors by AeroYu. All returns require prior written authorization (RMA) from AeroYu. Unauthorized returns will not be accepted.

Regulatory Compliance

AeroYu maintains the following certifications and documentation for applicable product lines. Availability of specific certifications varies by product; buyers should confirm certification coverage with the sales team prior to ordering.

UN38.3

Transport Test

MSDS

Material Safety

CE

European Conformity

UL

Safety Standard

ISO

Quality Management

The buyer is solely responsible for ensuring that products purchased from AeroYu comply with all applicable laws, regulations, and standards in the buyer's jurisdiction, including but not limited to import regulations, aviation authority requirements, and local safety standards.

Intellectual Property

All intellectual property rights in AeroYu's product designs, technologies, manufacturing processes, trademarks, trade names, and website content are and shall remain the exclusive property of AeroYu. Nothing in these Terms grants the buyer any license or right to use AeroYu's intellectual property except as expressly permitted in a separate written agreement.

For OEM/ODM projects, any product designs, specifications, or technologies developed exclusively for and funded by the buyer shall be owned by the buyer, as agreed in the relevant OEM/ODM agreement. AeroYu retains ownership of all pre-existing intellectual property and any general improvements to its manufacturing processes.

The buyer must not reverse-engineer, copy, or reproduce AeroYu's proprietary battery designs or technologies without prior written consent.

Limitation of Liability

To the maximum extent permitted by applicable law, AeroYu's total liability to the buyer for any claim arising out of or in connection with these Terms or any transaction shall not exceed the total amount paid by the buyer for the specific products giving rise to the claim in the twelve (12) months preceding the claim.

AeroYu shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profit, loss of revenue, loss of data, or loss of business opportunity, even if AeroYu has been advised of the possibility of such damages.

AeroYu is not liable for any damage, injury, or loss resulting from improper use, storage, installation, or handling of battery products, or from use outside the specified operating parameters.

Safety Notice: Lithium battery products must be handled, stored, charged, and disposed of in accordance with all applicable safety guidelines and regulations. Improper handling may result in fire, explosion, or personal injury. AeroYu accepts no liability for incidents caused by failure to follow safety guidelines.

Confidentiality

Both parties acknowledge that in the course of business transactions, each may receive confidential information belonging to the other party, including but not limited to pricing, technical specifications, business plans, and customer data.

Each party agrees to hold the other's confidential information in strict confidence, not to disclose it to any third party without prior written consent, and to use it solely for the purposes of fulfilling obligations under these Terms. These confidentiality obligations shall survive the termination of any business relationship for a period of three (3) years.

For OEM/ODM projects requiring enhanced confidentiality protection, a separate Non-Disclosure Agreement (NDA) is available upon request.

Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms or any transaction, the parties shall first attempt to resolve the dispute through good-faith negotiation. If negotiation fails within thirty (30) days, either party may refer the dispute to arbitration administered by the China International Economic and Trade Arbitration Commission (CIETAC) in accordance with its arbitration rules. The arbitration shall be conducted in Mandarin Chinese, with English translations provided upon request. The arbitral award shall be final and binding.

Changes to Terms

AeroYu reserves the right to update or modify these Terms of Service at any time. Changes will be effective upon posting of the updated Terms on the AeroYu website, with the "Last Updated" date revised accordingly.

For existing confirmed orders, the Terms in effect at the time of order confirmation shall apply. Continued use of AeroYu's services or placement of new orders following any changes constitutes acceptance of the revised Terms.

We encourage buyers and partners to review these Terms periodically to stay informed of any updates.

Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact AeroYu's sales and legal team:

Company

AEROYU

China-Based Drone Battery Manufacturer

Email

sales@aeroyu.com

Sales, OEM/ODM & Legal Inquiries

These Terms of Service were last updated on January 1, 2025. By engaging with AeroYu's products or services, you confirm that you have read, understood, and agreed to all terms stated above. For the most current version of these Terms, please visit the AeroYu website or contact our sales team.

AEROYU
Contact Sales Team UN38.3 · MSDS · CE · UL · ISO