PRIVACY POLICY

We collect information you provide directly to us when you submit inquiry forms, request product samples, or contact our sales and engineering teams. This may include:

• Contact Information: Name, email address, phone number, company name, and job title.
• Business Information: Company details, shipping address, product specifications, and order requirements.
• Technical Data: UAV platform details and battery specification requirements you share during consultation.
• Usage Data: Browser type, IP address, pages visited, and time spent on our website, collected automatically.

AeroYu uses the information we collect for the following business purposes:

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Service Providers: Trusted logistics partners, freight forwarders, and IT service providers who assist in fulfilling your orders under strict confidentiality agreements.
• Legal Requirements: When required by applicable law, court order, or government regulation, including customs and export compliance authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred with prior notice to you.
• With Your Consent: Any other sharing will only occur with your explicit prior consent.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site performance. We use the following types of cookies:

You may disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect website functionality.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations.

• Customer and Order Records: Retained for a minimum of 7 years to comply with commercial and tax regulations.
• Inquiry Data: Contact form submissions and pre-sales inquiries are retained for up to 2 years.
• Website Analytics: Aggregated and anonymized data may be retained indefinitely for performance analysis.
• Warranty Records: Maintained throughout the warranty period plus 1 year for dispute resolution purposes.

Depending on your jurisdiction, you may have the following rights regarding your personal data. To exercise any of these rights, please contact us at sales@aeroyu.com.

We will respond to your request within 30 days. We may need to verify your identity before processing certain requests.

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Access controls limiting data access to authorized personnel only, on a need-to-know basis.
• Regular security assessments and system monitoring to detect and respond to threats.
• Secure data storage with regular backups and disaster recovery procedures.

AeroYu is headquartered in China and serves customers globally. As a result, your personal data may be transferred to and processed in countries other than your country of residence, including China.

When transferring data internationally, we ensure appropriate safeguards are in place, including:

• Contractual clauses that require all recipients to protect data to equivalent standards.
• Compliance with applicable cross-border data transfer regulations, including GDPR standard contractual clauses where applicable.
• Processing only the minimum data necessary to fulfill your order and provide our services.